Australian brand since 2001Split system comfort for Australian homes
PROMA Support

Help when you need it.

For product questions, operating guidance or service enquiries, contact PROMA and provide your model details where available.

Support topics

Product operation

Questions about settings, modes, Wi‑Fi or everyday use.

Installation

Split system installation should be carried out by appropriately qualified professionals.

Service enquiry

Include your model, purchase details and a short description of the issue.

Contact support

Email us at info@promasolar.com.au.

Send an enquiry